PAYMENTS // CREDITS // GENERATIONS
REFUNDS &
SUPPORT.
If a paid generation fails before producing a character sheet, the system automatically returns the credit to your balance.
NEED HELP?
First reload Artist Forge and check the displayed balance. If you changed devices, use the purchase email and recovery code from checkout to restore unused credits.
For a duplicate charge, missing credits, or a technical failure, contact KRAYONZ within 7 days with the Stripe receipt email, purchase date, amount, and recovery code. Never send a card number, CVC, password, or Stripe secret key.
Used credits and successfully delivered digital character sheets are normally non-refundable, except where required by law. Duplicate charges, undelivered credits, and verified service failures will be reviewed and corrected or refunded as appropriate.
Text 860-406-2588 or message @krayonzink.